Jhordan John

Currently designing a functional, user-centered AI research tool for court systems, collaborating with cross-functional teams and driving product development through strategic UX roadmapping.

• Collaborated closely with a diverse team of Product Managers and Engineers to design a functional, user-centered AI research tool for court systems across the Caribbean.
• Crafted a comprehensive UX roadmap that guided early product development, ensuring appropriate and relevant UX considerations were met and integrated.
• Ideated and prioritized new features, leveraging user research insights to drive continuous product update releases and enhance user value.

Provided UX design expertise to business stakeholders, communicating complex design solutions and driving significant increases in lead generation and project acquisitions.

• Utilized strategic storytelling to effectively communicate complex design problems and solutions, fostering understanding and buy-in from business stakeholders.
• Redesigned the company website and developed a cohesive brand identity, resulting in an 80% increase in lead generation, consultations, and project acquisitions.
• Implemented design strategies that directly contributed to measurable business growth and enhanced market presence for the company.

Managed social media content creation and strategy, significantly increasing engagement across platforms for 80 programs and over 8,000 students.

• Designed impactful social media graphics, newsletters, infographics, and web pages utilized by 80 programs and reaching over 8,000 students.
• Achieved substantial social media engagement growth within the first three months: 138% on Facebook, 70.2% on Instagram, and 171% on Twitter.
• Developed and executed content strategies that amplified university initiatives and student outreach, enhancing visibility and participation.

Contributed to the improvement of Honeywell's design system and supported the launch of a 2.0 design system, enhancing internal and external enterprise applications.

• Developed comprehensive research and design plans to improve Honeywell's design system by creating new patterns, components, and documentation.
• Supported the launch of a 2.0 design system, facilitating rapid wireframing workshops, usability tests, and walkthroughs with over 40 designers.
• Addressed key business and customer goals by providing actionable next steps for product advancement and system improvements.

Led the assessment and redesign of the organization's website, optimizing functionality and information architecture to enhance user experience and brand identity.

• Assessed and redesigned the existing web page design, functionality, and information architecture to identify key pain points for target users.
• Seamlessly promoted the organization's goals and reinforced brand identity through strategic web design improvements.
• Developed and presented a strategic outline for next steps, ensuring ongoing success and continuous improvement of the web presence.

Recognized as the outstanding senior for exceptional academic achievement and contribution in the Interactive Design program.

Awarded for graduating with the highest academic distinction, maintaining a perfect 4.0 GPA.

Recognized for consistent academic excellence and participation in the university's honors program.

Awarded a merit-based scholarship from the College of Humanities and Social Sciences for academic achievement.

Consistently achieved academic excellence, earning a place on the President's List from 2020 to 2023.